Effective Date: 10/13/2025
The Prison Dr Global (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our platform or interact with our services.
We collect information to help match families with specialists and to manage subscriptions securely. This may include:
Account details: Name, email address, phone number, profile photo, and professional credentials (for specialists).
Payment details: Processed securely by Stripe; we do not store full card information.
Session data: Bookings, messages, and reviews.
Usage data: Site activity, device type, and IP address for analytics and platform improvement.
We use your data to:
Create and manage your account.
Process payments and renewals through Stripe.
Display your profile to families searching for support.
Provide customer service and updates.
Improve the safety, functionality, and performance of our platform.
We only share limited data:
With Stripe, for secure payments.
With specialists or families, as necessary for bookings.
With service providers who help operate the platform (e.g., email systems, analytics). We do not sell or rent your personal information.
We use cookies to personalize content and remember your preferences. You may disable cookies in your browser settings, but this could affect certain site functions.
Access or update your personal information.
Delete your account at any time.
Withdraw consent for marketing emails.
We use encryption, access controls, and secure hosting to protect your data. While no system is entirely risk-free, we take every reasonable step to keep your information safe.
If you have questions about this policy or your personal information, please contact:
support@theprisondr.global
